kingexchange
kingexchange
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This app is available for your device
kingexchange
This app is available for your device
Contact
+91 8365169400
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kingexchange?
To log in, open the app and enter your registered mobile number. After that, verify the OTP (one-time password) sent to your number. This process will securely log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you still experience issues, try sending the OTP again and wait for it to be delivered. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active account number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, you need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should ensure a smooth and seamless experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the kingexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, not from bonus collections. This means users can only access earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure all your KYC (Know Your Customer) details are fully filled and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is a rare exception to the app's typically efficient processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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